Promote "porting with numbers", the Ministry of Industry and Information Technology has done these tasks
On November 27, the national "Number Transfer with Numbers" official service launch conference was held in Beijing. Zhang Feng, a member of the party group and chief engineer of the Ministry of Industry and Information Technology, attended the meeting and gave a speech. The meeting was chaired by Han Xia, Director of the Information and Communications Administration of the Ministry of Industry and Information Technology.
Zhang Feng pointed out that the comprehensive realization of "porting with numbers" is an important task entrusted to the entire industry by the Party Central Committee and the State Council. It is a specific action that implements the idea of people-centered development and is a socially significant and significant The social benefit project for the people is an important measure to promote the high-quality development of the information and communication industry.
Zhang Feng said that the Ministry of Industry and Information Technology attaches great importance to the work of “number transfer with the Internet”, resolutely implements the decision-making and deployment of the Party Central Committee and the State Council, and comprehensively advances various tasks. The entire industry cooperated with each other and officially provided the “port-to-network” service one month in advance, marking a solid step towards higher quality and better service.
Zhang Feng emphasized that “number transfer with network” is a huge system project that involves a wide range of areas and many impact links. After full implementation, the industry needs to do a lot of work, and it needs to continuously optimize services, and put forward three requirements: First, We must improve our political standing and earnestly enhance our sense of responsibility and mission. We must firmly establish a people-centered development thinking, speed up the change of service concepts, and consolidate the foundation for high-quality development of the industry. The second is to take the initiative to continuously improve the industry's network service capabilities. It is necessary to ensure the stable operation of the system, the quality of service across the country, and strengthen industry self-discipline. The third is to strengthen industry supervision and build a healthy and orderly ecological environment. It is necessary to strengthen the coordination between the ministries and provinces, strengthen supervision and inspection, and strengthen the construction of technical means.
The relevant person in charge of the Information and Communications Administration of the Ministry of Industry and Information Technology reported on the main work of "number porting", focusing on the efforts to promote system construction and strengthen the top-level design of policies, and summarized the problems during the trial operation. And adopted targeted regulatory measures.
China Telecom, China Mobile, China Unicom Group Corporation, and China Radio and Television Corporation said that they will resolutely implement the major decision-making arrangements of the Party Central Committee and the State Council, and make every effort to provide "portable network transfer." Cai Lizhi, director of the Chongqing Municipal Communications Administration, made a statement as a representative of the local regulatory authority.
State-owned Assets Supervision and Administration Commission of the State Council, General Office of the Ministry of Industry and Information Technology, Information and Communications Development Department, Information and Communications Administration, Network Security Administration, Certain Provinces (Cities) Communications Administrations, Four Basic Telecommunications Enterprises and China Academy of Information and Communications Technology Relevant responsible persons attended the meeting.
Further Reading: An Authoritative Interpretation of Hot Issues in "Portable Number Transfer"
Lu Chuncong, deputy director of the Information and Communication Administration Bureau, answered the hot issues of the nationwide launch of "number porting" after the official launch of the "number porting" service.
Question 1: What has the Ministry of Industry and Information Technology done in promoting the "porting with the number"?
The port number transfer is a benefit project, system project, and service project. The Ministry of Industry and Information Technology resolutely implements the decision-making requirements of the Party Central Committee and the State Council, implements the people-centered development philosophy, and coordinates the parties and enterprises as the main body under the overall arrangement of the Party and party groups of the Ministry to advance all work. Today's launching ceremony marks the official operation of the national number portability service. For more than eight months, I have done two main tasks.
First form the top-level design to advance the construction of the project. In March of this year, the work of “number-transferring to the Internet” was initiated. Based on the experience of the provinces (municipalities) in which the previous trials were sorted out, our Ministry formulated the overall work plan for the national promotion of “number-transferring to the Internet” and clarified the “construction, transformation, and joint debugging Joint testing and service provision "three phases of specific tasks and timetables.
The entire industry is advancing steadily as planned and in stages. The three basic telecommunications companies attach great importance to the promotion of tasks. In 8 months, more than 1,800 system construction and transformations have been completed; more than one million joint testing and measurement projects have been completed within the network; three enterprises have invested more than 3 billion yuan in total; and a national real-time interactive transfer network has been established system.
The second is to improve rules and regulations and promote service implementation. Adhere to the people as the center, implement the main responsibility of the enterprise and pay attention to risk prevention, and formulate the "Regulations on the Management of Number-Transfer Network Services" of the Ministry of Industry and Information Technology. Telecom companies are required to follow the principles of user-friendliness, fairness, honesty, trustworthiness, and coordination, establish and improve a service system, provide users with high-quality "porting with numbers," and put forward the "nine inaccurate" requirements. At the same time, telecommunications companies are required to formulate the implementation details of the "number porting to network" service and build a "1 + 3" system. 1 "Regulations for Number Transfer Service" + 3 basic telecommunication enterprises with "Public Number Transfer Service Implementation Rules" complete policy framework system. Published.
Question 2: At present, how is the overall operation of the national “number porting”?
At present, Tianjin, Hainan, Jiangxi, Hubei, and Yunnan provinces (cities) in the preliminary test have officially provided services on September 19, 2019. As of November 26, 3.16 million users had completed "number porting", which accounted for 1.8% of the total number of users in the five provinces (cities). The remaining provincial systems have been put into trial operation since November 10, 2019. As of November 26, a total of 112,000 person-time authorization codes have been issued to assist 72,000 users to complete the transfer.
Question 3: What problems have occurred during the trial operation of "number porting to the Internet"? What effective measures have been taken by the Ministry of Industry and Information Technology to promote the solution of these problems?
The two-week trial run verified system performance, verified business processes, accumulated operating experience, and more importantly, discovered problems. During the trial operation, three types of problems were very prominent: First, some telecommunications companies artificially set up system obstacles and illegally added carry-in and carry-out conditions, which affected user experience and perception. It reflects that the grass-roots telecommunications enterprises do not have a good understanding of the ideology, inconsistent policies, and deviations in the implementation of work. The second is the unreasonable compensation standard. Some users report that the agreement period is too long and the standard of early termination of compensation is too high. Third, system operation and maintenance are incomplete. Some users report that they cannot access the Internet, recharge, and cannot enjoy some of the original application services after the transfer.
In response to these problems, the main work of our ministry is as follows: First, urge enterprises to rectify. On November 12, the first week of trial operation, the Ministry organized a national “portable number transfer network” supervision work conference, promulgated the “Regulations of Number Transfer Network Service Management”, and further emphasized the management regulations to the three basic telecommunication enterprise group companies. "Nine inaccurate" bottom line red line requirements; On November 22, the second week of trial operation, our ministry organized a national telephony conference for the trial operation analysis of the "portable network" system, comprehensively summarized the trial operation, and ranked according to the province's appeal rate , To the provincial administrations and enterprises. Enterprises are required to strictly implement their main corporate responsibilities, and speed up rectification and system rectification. The second is to set up a special class for "porting with numbers". A joint supervision and inspection team of 503 people across the country was established under the leadership of the deputy directors of the local communications administration bureaus, and the deputy heads of the three provincial telecommunications companies. Main problems are to be supervised, inspected and coordinated, and urged for rectification and implementation.
Question 4: How will the Ministry of Industry and Information Technology monitor the implementation of the subsequent "number porting" service?
After the official operation, our ministry will focus on the service supervision, make full use of legal, administrative, and technical means to comprehensively improve the management level of number transfer to the Internet, keep in mind the original mission, keep in mind the mission, and urge enterprises to do good things.
The first is to strengthen the special supervision and inspection of number portability. Carry out continuous monitoring of the national “telephone number transfer” system of telecommunications companies, focus on monitoring violations of telecommunications companies, and strengthen the acceptance of user complaints. Enterprise group companies are required to strengthen the management and assessment of provincial companies. The cooperation between the provinces and the provinces will give full play to the important role of the special classes for the supervision of the number transfer network in each province, and strengthen the guidance and supervision of enterprise group companies and provincial companies. Make good use of the notification mechanism, interview mechanism, and publicity mechanism to increase the handling of punishment. The second is to take the number portability service as the focus of this year's inspection. The number portability service will be taken as the key indicator for this year's assessment. It is planned to start construction and rectification work this year at the beginning of December. Four inspection teams will be organized to go to the provinces. If the problems are serious, they will be dealt with strictly.