Miao Wei: Keeping things smooth and winning the hearts of the people in the special rectification
According to the Party Central Committee's plan, special rectifications that ignore the issue of violating the interests of the masses are being carried out. 15 个中央国家机关迅速行动。 The Central Commission for Discipline Inspection and the State Supervisory Commission took the lead, and 15 central state agencies moved quickly. As one of the participating units, what tasks did the Ministry of Industry and Information Technology (hereinafter referred to as the Ministry of Industry and Information Technology) undertake in the special rectification, what "hard bones" have been saved, and what results have been achieved? Recently, our reporter interviewed the Secretary of the Party Committee and Minister of the Ministry of Industry and Information Technology Miao Wei.
On November 23, Secretary of the Party Leadership Group and Minister of the Ministry of Industry and Information Technology Miao Yu (middle) investigated and inspected rural network services in Dongsi Village, Luoning County, Henan Province.
工信部在专项整治中承担哪些任务，目前取得哪些主要成效？ Reporter: What tasks does the Ministry of Industry and Information Technology undertake in special rectification and what are the main results achieved so far?
按照“专项整治漠视侵害群众利益问题”工作部署，工信部作为牵头部门之一，主要负责“解决水电气网路等农村公共基础设施正常使用和日常维修养护中存在的问题”任务中关于农村通信网络的维护工作。 Miao Wei: According to the work plan of “Special Remediation and Ignoring Issues That Infringe on the Interests of the Masses”, the Ministry of Industry and Information Technology, as one of the lead departments, is mainly responsible for “solving problems in the normal use and routine maintenance of rural public infrastructure such as water and electricity networks” Maintenance of rural communication networks.
People's livelihood is the biggest politics. Ensuring the normal use of rural communication networks is of great significance to enhancing the sense of gain, happiness, and security of rural users. It is also an important supporting force in poverty-stricken areas in order to overcome poverty. We deeply understand the political requirements and strategic considerations of the Party Central Committee to carry out special rectification, make overall plans and deployments, solidly advance the work, strengthen supervision and guidance, and strive to win the hearts of the people through the special rectification work. We have achieved positive results-
The first is "covered." 4G 的比例都超过 98% ，甚至悬崖村、独龙乡这样地势陡峭、极为偏远的地方，都有了光纤覆盖。 At present, the proportion of China's administrative villages that connect optical fiber and 4G is over 98% . Even steep and extremely remote places like Cliff Village and Dulong Township have fiber coverage. 4G 网络全覆盖，永兴岛还有了 5G 信号。 In China's youngest city, Sansha City, full coverage of 4G networks on all islands and reefs has also been achieved , and Yongxing Island also has 5G signals.
Followed by "less failures." 20% 以上，明显改善了用户用网体验。 Taking special rectification as an opportunity to further sort out hidden troubles, troubleshoot key areas where faults occur frequently, and improve network operation quality and stability. The number of network-wide faults has decreased by more than 20% compared to before the special rectification , which significantly improved the user's network experience.
Another is "fast repair." 264 万台次。 According to preliminary statistics, since the implementation of the special rectification work, telecommunication enterprises have invested more than 10 billion yuan in total and 2.64 million sets of materials and equipment for rural network maintenance . 48 小时内修复比例达 96% ，比专项整治前提升了 2.3 个百分点；平均故障修复时长为 9 小时，比专项整治前缩短 15% 以上，较好地保障了用户正常使用。 Network failure repair rate reached 96% within 48 hours , an increase of 2.3 percentage points compared with that before the special rectification ; the average failure repair time was 9 hours, which was 15% shorter than that before the special rectification , which ensured the normal use of users.
专项整治工作中主要采取了哪些措施？ Reporter: What measures have been taken in the special rectification work? What "hard bones" did you encounter and how did you overcome them?
在具体举措方面，我们主要从以下三个方面入手，确保专项整治取得实实在在的效果。 Miao Wei: In terms of specific measures, we mainly start from the following three aspects to ensure that the special rectification has achieved tangible results.
The first is to strengthen prior prevention. 10 余万处；加强日常巡视巡检、开展护线宣传，对关键设备和关键链路增加备份保护。 Carefully investigate all kinds of network hidden dangers, replace obsolete equipment, aging lines, damaged facilities, etc., totaling more than 100,000 places; strengthen daily inspections and inspections, carry out protection line publicity, and increase backup protection for key equipment and critical links. Through various means, to further improve the robustness and stability of the network.
The second is to optimize process management. Add rural labels to network equipment, trouble tickets, user complaints, etc. that involve rural areas, to more accurately and accurately statistics, analyze, and manage rural fault handling conditions, to urge the overtime, and to establish a ledger for unrepaired timeouts 2. Analyze the reasons one by one.
The third is to deepen research and supervision. The special rectification work has covered all three provinces, municipalities, party groups, and telecommunications companies. 31 个省区市开展调研指导。 We persist in being problem-oriented and carry out research and guidance in all 31 provinces, autonomous regions and municipalities with the problems . All the party group members and leaders of all ministries went to the front line and went to poor villages to investigate and implement the situation. 400 公里来到大山深处，调研当地塔吉克族村民使用网络的情况。 In particular, Comrade Guo Kailan, the team leader of the Discipline Inspection Team of the Ministry of Foreign Affairs, drove nearly 400 kilometers in the Karakorum Mountains to the depths of the mountains to investigate the use of the Internet by local Tajik villagers. In the special rectification, in addition to China Telecom, China Mobile, and China Unicom, China Tower and Radio and Television Network Corporation also participated in the nationwide television and telephone call to county companies. This is the first time in the history of the Ministry of Industry and Information Technology.
During the special rectification work, some difficulties were encountered. For example, in the early days of special rectification work, it was the summer, typhoons, heavy rains, floods and other natural disasters occurred frequently, and communications facilities were often damaged. On the one hand, we do a good job in emergency materials storage and maintenance, and we tilt and sink to key rural areas to strengthen emergency communication support drills; on the other hand, we respond promptly to disasters and rush repairs. 13.6 亿条，出动保障人员 40.2 万余人次、各类应急车辆 16.9 万余台次，抢修恢复受损基站 18.6 万站次、光缆 3.1 万公里，妥善应对了四川长宁 6.0 级地震、“利奇马”超级台风等重大灾害事件。 During the special rectification period, 1.36 billion early warning messages were sent , more than 402,000 person-times of support personnel, more than 169,000 emergency vehicles of various types were dispatched , 186,000 damaged base stations and 31,000 kilometers of optical cables were repaired and restored , and Sichuan Changning 6.0 was properly handled Magnitude earthquake, "Lichma" super typhoon and other major disaster events.
Another difficulty is that the stability of power supply in some rural areas is poor, which can easily lead to the power outage of the base station. The company strengthened the investigation of the battery performance of the base station computer room, and increased the allocation of remote computer rooms to ensure continuous power outages. At the same time, improve the timeliness of power generation response, and place mobile oil engines nearby for emergency power supply.
Faced with these difficulties and challenges, the majority of employees in the communications industry are committed to serving the people. They are not afraid of suffering, do not cry out, and sometimes even risk their lives, just to send network signals to rural households. In particular, the operation and maintenance specialists set up by telecommunications companies in each village have become long-term friends and close friends after long-term in-depth services. When network problems occur, many rural users directly contact the operation and maintenance specialist. Newly purchased mobile phones will not work, and even the computer is broken. People also like to ask them to help solve them. During the survey, many villagers reported that when they saw the network operation and maintenance personnel carrying oil engines, carrying equipment, or facing the scorching sun or heavy rain, they climbed the hillsides and waded muddy water, repaired the base station day and night, and restored it. Power supply, the Party Central Committee really felt the concern of the poor.
与以往有关整治工作相比，您认为这次专项整治有哪些突出亮点和特色做法？ Reporter: Compared with the previous work on rectification, what do you think are the highlights and special practices of this special rectification?
本次专项整治工作由中央纪委国家监委机关牵头抓总，有关部门广泛参与，中央地方上下联动，政府企业齐抓共治，体现出这么几个特点。 Miao Huan: The special rectification work was led by the Central Commission for Discipline Inspection and the State Supervision Commission. The relevant departments participated extensively. The central and local governments cooperated with each other, and the government and enterprises worked together to co-govern, reflecting these characteristics. The first is to get the job done. The Central Commission for Discipline Inspection and the State Supervision Commission organs performed their duties and duties. Comrade Zhao Leji, member of the Standing Committee of the Political Bureau of the CPC Central Committee and secretary of the Central Commission for Discipline Inspection, made clear requirements for the special rectification work. The rectification work promotion meeting, the Central Commission for Discipline Inspection and the State Supervision Commission organs strengthened the guidance to various ministries and commissions on a daily basis, and regularly coordinated. The second is to find the right direction. 14 个项目，选取的都是群众最急、最忧、最盼的突出问题。 The 14 projects identified in this special rectification work selected the most urgent, worrying, and most anticipated issues among the masses. The third is to see results. The State Commission for Discipline Inspection of the Central Commission for Discipline Inspection has stressed several times that it must achieve remarkable results that can be tested, judged and perceived. Through special rectification work, the entire industry has faced the shortcomings, looked for shortcomings, and come up with targeted measures, and achieved significant results.
In work, the Ministry of Industry and Information Technology has actively promoted and carefully organized in accordance with the central deployment arrangements, and has also formed some distinctive practices. For example, the industry and information departments at all levels actively perform their main responsibilities, consciously accept the supervision of the discipline inspection and supervision organs, and ensure that the special rectification work is not out of shape and biased. 7 × 24 小时实时监测，网络发生故障时，相关信息能够通过专门的 APP “秒推”给一线运维人员，大大缩短信息流转时间。 Another example is the intensified use of various technical means to implement real-time monitoring of the network status 7 × 24 hours. When a network failure occurs, related information can be pushed to the front-line operation and maintenance personnel through a special APP , which greatly shortens the information transfer time. In addition, special attention is paid to the coordinated development of reconstruction, maintenance, and use, so that the broadband network can play a greater role in the lives and production of rural users. 5G 网络接受远程诊疗。 A few days ago I went to Luoning County, Henan Province for investigation. In a common village like Dongsi Village, the villagers have been able to receive remote diagnosis and treatment through the 5G network. The director of the Affiliated Hospital of Henan University of Science and Technology told me that as long as the folks need it, he can always find him through the Internet connection.
下一步拟从哪些方面继续推进专项整治、巩固深化专项整治成果？ Reporter: In what areas are the next steps planned to continue to promote special rectification and consolidate the results of special rectification?
“功崇惟志，业广惟勤”。 Miao Wei: "Gong Chong Wei Zhi, industry wide but diligent." In the next step, we will make further efforts to consolidate and deepen, further improve the legal system guarantee, further improve the work linkage, solidify the good practices and practices in special rectification into daily work, form a long-term mechanism, and ensure that special rectification is achieved The effect does not bounce, does not repeat, does not reverse.
5G 等为代表的新一代信息通信技术正在赋能各行各业，农业农村也是一个重要方面。 At present, a new generation of information and communication technologies represented by 5G is empowering all walks of life, and agriculture and rural areas are also an important aspect. With the continuous advancement of special rectification work, we will allow the network to play a greater role in rural planting and breeding, agricultural product sales, education, medical treatment, public security prevention and control on the basis of ensuring high-quality and stable network services.
Finally, I would like to point out in particular that nearly half of the nation ’s Internet users are rural farmers, pastoralists in pastoral areas, frontiers in frontiers, and the People ’s Liberation Army ’s Heibian officers and soldiers. It is incumbent on the communication industry to provide them with communication guarantee. The quality of our work is related to the party's connection with the people. We must adhere to the people-centered development ideology, continue to work in accordance with the established goals, narrow the digital divide between urban and rural areas, and enable the majority of the rural people to enter a comprehensive well-off society with the people of the country.
Chief Editor: Zhao Chen